Refund policy

CONSUMER RETURN POLICY

At No Filter Skin, we are committed to delivering high-quality beauty and skincare products that meet your expectations. If you experience any issues with a product purchased from us, our team is here to help! Please contact us at hello@nofilterskin.com or call 604-332-7272, and we’ll do our best to assist you.

IMPORTANT INFORMATION REGARDING RETURNS

• Return Authorization Required – All returns must be pre-approved before sending the item back to us.
• Condition of Returned Items – Products must be returned in their original packaging with all printed materials, promotional items, and accessories. The item should be unused and undamaged.
• Shipping Responsibility – Customers are responsible for return shipping costs. We are not liable for lost or damaged return packages, so we recommend using a trackable shipping service.
• Repeated Returns – We reserve the right to review and limit return requests from customers with a history of frequent returns.
• Return Policy Compliance – Returns that do not meet our policy criteria will not be eligible for a refund. Such items may be sent back at the customer’s expense or disposed of upon request.
• Return Window – We accept returns only within 30 days from the date of purchase. After this period, returns, exchanges, or refunds will not be accepted.

For any return-related inquiries, please reach out to us at hello@nofilterskin.com.