Privacy policy

Last updated: February 20, 2025

No Filter Skin (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way (collectively, the “Services”).

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page with an updated “Last Updated” date. Please review this Privacy Policy regularly to stay informed.

1. Information We Collect

We collect personal information to improve our Services and provide a seamless shopping experience. The types of information we collect include:

Information You Provide Directly

Contact details: Name, email, phone number, shipping and billing address.
Order details: Payment confirmation, purchase history, shipping information.
Account information: Username, password, security questions (if applicable).
Shopping preferences: Items viewed, added to cart, or saved to your wishlist.
Customer support communication: Messages you send to us, including inquiries and feedback.

Information Collected Automatically

When you visit our website, we may collect:

Device and browser information: IP address, browser type, operating system, and referring URLs.
Usage data: Pages visited, time spent on our site, and interactions with our content.
Cookies and tracking technologies: We use cookies and similar technologies to enhance your experience and improve our website functionality.

Information from Third Parties

We may receive information about you from:

Service providers: Such as payment processors and shipping partners.
Marketing partners: To provide relevant advertisements and promotional offers.

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders, including payment and shipping.
Provide customer support and respond to inquiries.
Improve our website, products, and services.
Send promotional emails and marketing offers (you can opt out anytime).
Detect and prevent fraudulent transactions and unauthorized access.
Comply with legal obligations and enforce our policies.

3. How We Share Your Information

We may share your information in the following circumstances:

With service providers: Payment processors, shipping carriers, and IT support teams who assist in delivering our Services.
With marketing partners: To send targeted promotions and improve customer engagement.
For legal reasons: If required by law, or to protect our rights and prevent fraud.
In business transactions: If we merge, sell, or transfer assets, your information may be included as part of the business transfer.

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience. Cookies help us:

Remember your preferences and login details.
Analyze website traffic and user behavior.
Show relevant advertisements and promotions.

You can manage or disable cookies in your browser settings, but this may affect certain website features.

5. Security & Data Retention

We take reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal data only as long as necessary for legal, business, or operational purposes.

6. Your Rights & Choices

Depending on your location, you may have the following rights:

Access & Correction: Request a copy of your personal information or correct inaccuracies.
Deletion: Request deletion of your personal data, subject to legal and business requirements.
Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.

To exercise your rights, contact us at hello@nofilterskin.com.

7. Third-Party Links & Social Media

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before sharing personal information.

8. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us, and we will take appropriate action.

9. International Data Transfers

If you access our Services from outside Canada, your information may be transferred and processed in Canada or other countries. We ensure that your data is handled securely and in accordance with this Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

📧 Email: hello@nofilterskin.com
📞 Phone: 604-332-7272
📍 Address: 14925 60 Ave, #12, Surrey, BC V3S 1R8, Canada